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Privacy Policy

Last updated: 18 February 2026

1. Who We Are

Plate Club ("we", "us", "our") operates the Plate Club platform, connecting food operators with venue residency opportunities. For any privacy-related queries, contact us at hey@plateclub.co.uk.

2. What Data We Collect

We collect the following personal data when you register and use our platform:

  • Account Information: Name, email address, phone number, password
  • Business Information: Brand name, Instagram handle, operator type, cuisine types, location preferences
  • Application Data: Information you submit when applying for residencies
  • Usage Data: Login timestamps, pages visited, actions taken on the platform

3. How We Use Your Data

We use your personal data to:

  • Provide and maintain the Plate Club platform
  • Process your residency applications and share relevant details with venues
  • Communicate with you about your account, applications, and opportunities
  • Send marketing communications (only if you have opted in)
  • Improve our services and user experience
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract: Processing necessary to provide our services to you
  • Consent: Where you have given explicit consent (e.g., marketing emails)
  • Legitimate Interests: To improve our services and communicate about your applications
  • Legal Obligation: Where required by law

5. Data Sharing

We may share your data with:

  • Venues: When you apply for a residency, we share your application details with the venue
  • Service Providers: Third-party services that help us operate the platform (e.g., email providers, hosting)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal purposes.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Delete your account and personal data (via Settings)
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at hey@plateclub.co.uk or use the account deletion feature in your Settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure hosting, and access controls.

9. Cookies

We use essential cookies to maintain your login session. We do not use tracking or advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.

11. Contact Us

For any questions about this Privacy Policy or our data practices, contact us at:
hey@plateclub.co.uk